Last Updated: April 16, 2026
1. Introduction
Barrier Waterproofing Systems (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools. By using our website, services, or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect personal information such as your name, phone number, mailing address, and any other information you provide when you submit a form, request a quote, schedule a service, or otherwise contact us.
Communications Data
If you opt in to receive communications from us, we may collect and maintain records of your messaging preferences, consent, and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, analytics tools, and similar technologies to collect information about how you interact with our website. This may include your IP address, browser type, device type, pages visited, time spent on pages, and other interaction data.
Service Request Information
If you request an estimate, inspection, appointment, or other service, we may collect information related to that request and your interactions with us.
3. How We Use Your Information
We may use your information to:
- provide requested services and customer support
- respond to inquiries and service requests
- send appointment confirmations and reminders
- send SMS and email communications you have consented to receive
- improve our website, services, and marketing performance
- maintain records of consent and opt-out requests
- protect our business, website, and users from fraud, misuse, or security threats
- comply with legal obligations
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to personalize your experience and better understand how our website is used. These tools help us analyze website traffic, improve functionality, and support marketing efforts. You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share your information only in the following limited situations:
Service Providers
We may share information with trusted vendors and service providers who assist us with operating our business and providing services, such as scheduling tools, customer support platforms, website analytics providers, hosting providers, and communication delivery platforms. These providers may only use your information as necessary to perform services on our behalf.
Legal and Safety Requirements
We may disclose information when required to do so by law or when necessary to protect the rights, safety, property, or security of Barrier Waterproofing Systems, our users, or others.
Business Transfers
If Barrier Waterproofing Systems is involved in a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction. Any successor entity will be expected to honor this Privacy Policy.
SMS Consent Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support roles, such as customer service, scheduling, or communication platforms, is permitted. However, all other use cases exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you may receive a final confirmation message. After that, you will no longer receive SMS messages unless you choose to opt in again.
Email Opt-Out
You may unsubscribe from promotional emails by clicking the unsubscribe link included in the message, where applicable.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Last Updated date. Your continued use of our website or services after changes are posted means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, you may contact:
Barrier Waterproofing Systems
Address: 337 Philadelphia Rd, Lebanon, TN 37087
Phone: 615 257 1060
Email: Office@TeamBarrier.com
